Effective date: 2026-05-06
1) Acceptance
By using this site or submitting information through our forms, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the site.
2) Company; informational use; no legal advice
Tariff Refund HQ is a customs recovery and trade compliance brand operated by AAZ Consulting Group, LLC, a Florida Limited Liability Company. While our team includes licensed attorneys who oversee our internal processes, Tariff Refund HQ is not a law firm and does not provide legal advice or legal representation. Site content is general information only and is not legal advice. No attorney-client relationship is created by visiting this site or submitting an intake form.
3) When engagement starts
Engagement starts only after a separate written engagement agreement is signed by both sides.
4) Standard contingency fee model
- ✓Our standard contingency model applies to all contingency engagements.
- ✓There is no upfront fee.
- ✓Our fee is contingent on funds actually recovered.
- ✓If there is no recovery, there is no contingency fee.
- ✓The contingency percentage schedule is standardized and documented in the signed engagement agreement.
- ✓Current percentage values will be finalized and published, then reflected in the engagement agreement.
- ✓The engagement agreement also defines standardized treatment of costs, expenses, and any third-party charges.
5) User submissions
You agree that information you submit is accurate and that you have the right to share it. Do not submit sensitive personal information unless requested for a specific purpose.
6) Confidentiality limits before engagement
We use reasonable safeguards for intake submissions, but information sent before formal engagement may not receive the same protections as attorney-client communications.
7) Advertising partners and email hashing
We use advertising and measurement providers, including NextRoll, Inc. and its AdRoll services, as described in our Privacy Policy. If you submit an email address through an approved form, you acknowledge that NextRoll may hash that email address and use the hashed identifier with other online identifiers for targeted advertising, cross-device recognition, measurement, analytics, and audience-building services.
8) Payments, recoveries, and third-party processors
When payments or disbursements are processed through third-party providers, their terms also apply. We are not responsible for processor outages, banking delays, or third-party errors. Any fee calculation methodology (including timing, source of funds, and treatment of offsets or adjustments) is governed solely by the signed engagement agreement.
9) Intellectual property
Site content, branding, and materials are owned by AAZ Consulting Group, LLC, Tariff Refund HQ, or their licensors. You may not copy, republish, or exploit content without permission, except for personal internal review.
10) Prohibited use
You may not misuse the site, interfere with security, submit malicious code, scrape restricted content, or use the site in violation of law.
11) Disclaimers
Services and site content are provided "as is" and "as available." We do not guarantee outcomes, legal results, uninterrupted access, or error-free operation.
12) Limitation of liability
To the maximum extent allowed by law, AAZ Consulting Group, LLC and Tariff Refund HQ are not liable for indirect, incidental, consequential, special, or punitive damages arising from site use, intake submissions, or delays.
13) Indemnity
You agree to indemnify and hold harmless Tariff Refund HQ from claims arising from your misuse of the site, violation of these Terms, or violation of third-party rights.
14) Governing law and dispute forum
These Terms are governed by applicable U.S. law and Florida law, without conflict-of-law principles. Venue for disputes is the applicable state or federal court in Florida, unless required otherwise by law.
15) Changes
We may update these Terms from time to time. Updates are effective when posted with a revised effective date.
16) Contact
Questions about these Terms: Contact us. Mailing address: 200 S Biscayne Blvd Floor 20, Miami, FL 33131.